Mailchimp

Senior Software Engineer, Audience Infrastructure

Engineering


We are Mailchimp.

Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

We are founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business.

We're currently looking to hire software engineers across all levels. Want to know what it’s like to work on the engineering team at Mailchimp? Check out our engineering blog.


Why Join?

Mailchimp strives to create a culture that empowers a humble, creative, and independent workforce. We are passionate about our small business customers and believe that collaboration and creativity are powerful tools to help them make their dreams a reality. We believe that what makes us different makes us stronger. Building a more diverse, inclusive, and equitable organization is good for our teams, our customers, and our community. We empower each other to bring unique perspectives and experiences to work, and we continually seek new ways to do so. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are a[ flexible-first organization](https://mailchimp.com/future-of-work-at-mailchimp/). We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed. 

About this role

Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

Platform Engineering is a new department at Mailchimp focused on maintaining and improving our core components, and we are looking for a Senior level engineer to help us do it.  This team is within Platform Engineering and is focused on improving access to our audience data, which is critical for our engineers and powers our feature development.  You can expect to own the implementation of our technical roadmap, empower other engineers, and design our best practices.  You will collaborate with teams throughout the company and represent our group in cross-departmental projects.

At Mailchimp, we value learning, collaboration and clarity. You’ll find success here if you enjoy writing code, but you're aware that your job isn't only about shipping: you are a welcoming contributor who knows how to communicate with your team in order to build great software. You prefer using proven technologies to solve interesting new problems. You've broken production environments—and then buckled down, fixed them and maybe you held a blameless post-mortem about it!

What you'll do: 

  • Work cross functionally to understand how teams use our audience data, ideate solutions for recurring problems, and set our overall technical direction 
  • Build, maintain, improve and promote proper use of the APIs and infrastructure that power Mailchimp’s tens of billions of records of audience data
  • Design, plan and support the modernization of the audience data infrastructure as we move into a cloud first environment
  • Embrace and demonstrate our values: humility, creativity, and independence

We’d love to hear from you if: 

  • You have experience driving technical projects, prioritizing work, identifying dependencies, facilitating technical decision and cross-functional team discussions
  • You’re experienced in designing and implementing application architectures and code that are highly scalable, available, maintainable, and performant  
  • Coding experience in PHP, Go, or other languages that can be demonstrated through a portfolio of code
  • You are a self starter that can work independently while also putting an emphasis on mentorship of those around you
  • You are passionate about building and delivering great features for customers

How you’ll work: Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.

  • Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems. 
  • Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
  • Expecting the best: You hold yourself and others accountable to meet commitments
  • Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
  • Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
  • Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
  • Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
  • Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service

*Mailchimp currently offers flexible and remote options in Arizona, Arkansas, California, Colorado, Georgia, Florida, Illinois, Kentucky, Louisiana, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Washington. If you are unable to work from one of these registered locations, you will not be eligible for employment.

The minimum base salary for this role in Colorado is $121,000. For all other locations, base salary will vary by geographic market and will will be determined through the selection and assessment process for this role relative to your experience and our job qualifications.

Curious to how hiring has shifted related to COVID-19? Click here to find out more!

Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.